Returns & Exchanges
At The Oodie USA, we want you to be completely cozy and satisfied with your purchase. If your Oodie isn't a perfect fit, you can return or exchange your items within 30 days of delivery provided they are in their original, unwashed condition.
Visit the Returns Portal
Head over to our online Returns Center and enter your order number and zip code to initiate your request.
Select Your Items
Choose the specific items you wish to return or exchange and select the reason for the return from the dropdown menu.
Print and Attach Label
Download your prepaid shipping label and securely attach it to your original packaging, ensuring all previous labels are covered.
Ship and Relax
Drop your package off at any authorized carrier location; once we receive and inspect your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing