Frequently Asked Questions
Everything you need to know about staying cozy and warm.
What is an Oodie and how do I wash it?
The Oodie is a super soft, one-size-fits-most wearable blanket. To keep it fluffy, we recommend hand washing in cold water or a gentle machine wash using mild detergents. Air dry only to maintain the ultra-soft sherpa fleece lining.
What are your shipping times within the USA?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for any items that are unworn, unwashed, and in their original packaging. Please contact our support team to initiate a return or exchange.
Are Oodies one size fits all?
Yes! Our adult Oodies are based on 6XL hoodie sizing and are designed to fit heights from 5 feet to 6 feet 3 inches comfortably. We also offer a dedicated Kids Oodie range for the little ones.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.
Is the packaging eco-friendly?
We are committed to sustainability. Your Oodie will arrive in a 100% biodegradable shipping bag to help reduce our environmental footprint.